By registering for, subscribing to, accessing, or using any B2C Club membership, RetailDhar software, website, mobile application, or related services, you agree to be bound by these Terms & Conditions and all associated policies published by B2C Club.

B2C Club means the business membership ecosystem operated by Nandhar Technologies LLP.

RetailDhar means the business management software provided under eligible B2C Club membership.

Member means any individual, business entity, proprietor, partnership, company, organization, or authorized representative registered with B2C Club.

Membership means the subscription plan selected by the Member to access B2C Club benefits and eligible services.

Software means RetailDhar, including its mobile application, web application, desktop application, APIs, updates, and related services.

Services include software access, business support, training, partner programs, networking opportunities, business growth initiatives, and future services introduced by B2C Club.

Business Data means all information uploaded or entered by the Member, including products, inventory, customers, suppliers, invoices, reports, transactions, employees, branches, and other business records.

Website means the official B2C Club and RetailDhar websites and related web portals.

Mobile Application means the official RetailDhar and B2C Club mobile applications.

One-Time Service Fee means a one-time charge, wherever applicable, for services associated with membership onboarding, account setup, implementation, demonstration, training, activation, or other related services, as specified at the time of subscription.

Demo means a demonstration of RetailDhar software or relevant B2C Club services provided to help a prospective or registered Member understand the available features and functionality before live account activation.

B2C Club is a membership program operated by Nandhar Technologies LLP.

RetailDhar software is one of the solutions provided under eligible B2C Club membership.

Membership benefits may include software access, business support, training, networking opportunities, partner offers, rewards, procurement initiatives, and future ecosystem services.

Members may choose to use RetailDhar software or only avail eligible B2C Club membership benefits where applicable.

Membership pricing remains applicable irrespective of software usage unless otherwise specified.

Members must select a membership plan and billing cycle before registration.

Registration details shall be used for account creation, verification, demo scheduling, test account creation, and live account activation.

Live account activation will only take place after successful payment (where applicable), verification, and the Member's confirmation to continue after the demo.

B2C Club reserves the right to reject or cancel registrations that contain false, incomplete, or misleading information.

Members must be at least 18 years of age and legally authorized to operate or represent a business.

All registration information must be accurate and kept up to date.

Unless approved otherwise, one membership account shall be maintained for each business.

Members are responsible for maintaining the confidentiality of login credentials and all activities carried out under their accounts.

B2C Club may offer Monthly, Half-Yearly, Annual, Multi-Year, Lifetime, Promotional, or other membership plans.

Membership benefits, pricing, usage limits, and support levels may vary by plan.

Membership fees are payable in advance and are subject to applicable taxes.

Membership benefits may change or be enhanced from time to time.

One-Time Service Fee means a one-time charge intended to cover onboarding, account setup, configuration support, service activation, and operational assistance associated with the membership or software onboarding process.

The applicable One-Time Service Fee may be charged separately or included in the advertised membership plan price, depending on the selected membership plan or offer.

For the 1-Month Membership Plan, the applicable One-Time Service Fee shall be charged separately, in addition to the applicable membership subscription fee and applicable taxes.

For all other membership plans, the applicable One-Time Service Fee is included in the advertised plan price and shall not be charged separately at the time of subscription.

Once charged, the One-Time Service Fee shall be subject to the applicable Refund and Cancellation Policy.

RetailDhar software is provided under eligible B2C Club membership.

Members are granted a limited, non-exclusive, non-transferable, and revocable licence to use the software for their own business operations.

Features may vary according to the selected membership plan.

Members may choose not to use the software without affecting their membership validity.

Members shall not use the software for unlawful or fraudulent activities.

Members shall not share login credentials.

Members shall not reverse engineer, copy, modify, distribute, or resell the software.

Members shall not attempt unauthorized access or compromise platform security.

Members shall not upload malware, malicious code, or harmful software.

Members shall not misuse automated tools or exploit system vulnerabilities.

Violation of these conditions may result in suspension or termination of membership and software access.

Membership pricing excludes printers, barcode scanners, POS devices, computers, cash drawers, and other hardware unless expressly included.

RetailDhar may integrate with third-party services including payment gateways, WhatsApp, SMS providers, barcode devices, GST/e-Invoice systems, cloud hosting providers, printers, logistics partners, and future integrations.

Such services are governed by their respective terms and availability.

B2C Club is not responsible for interruptions or changes made by third-party providers.

Features differ between membership plans.

Features may be added, modified, improved, or discontinued at any time.

Software updates, bug fixes, and security improvements may be installed automatically.

Temporary interruptions may occur during maintenance or upgrades.

Business Data entered by Members remains the property of the respective Member.

Members grant B2C Club permission to securely store, process, back up, synchronize, and analyse Business Data for service delivery and product improvement.

B2C Club retains exclusive ownership of all software, source code, database structures, algorithms, trademarks, branding, logos, user interfaces, documentation, designs, and intellectual property.

Members receive only a limited licence to use the software and acquire no ownership rights.

Personal and business information shall be processed in accordance with the B2C Club Privacy Policy and applicable laws, including the Digital Personal Data Protection Act, 2023.

Referral benefits are governed by the separate Referral Policy.

Fraudulent referrals, duplicate accounts, misuse, or policy violations may result in cancellation of rewards, recovery of benefits, suspension, or permanent disqualification.

B2C Club may provide a demo account or test account to prospective customers for evaluation purposes before live account activation.

Demo and test accounts are intended solely to help customers evaluate the features and suitability of the services.

Any data, transactions, inventory, customer records, or other information created in a demo or test account may be modified, reset, or permanently deleted by B2C Club at any time without prior notice.

Data created in a demo or test account is not guaranteed to be migrated to the live account unless B2C Club expressly confirms such migration in writing.

The customer is solely responsible for deciding whether to proceed with live account activation after completing the evaluation.

Membership fees, one-time service charges, onboarding fees, implementation fees, GST, and applicable statutory taxes shall be payable as specified at the time of purchase.

B2C Club may suspend or restrict accounts for non-payment, fraud, illegal activities, misuse, fake referrals, security threats, policy violations, or any activity that may adversely affect the platform or other Members.

Membership may be terminated by either party in accordance with applicable policies.

Upon termination, access to services may cease immediately.

Business Data may be retained for up to 90 days for export, reactivation, legal compliance, or dispute resolution, after which it may be permanently deleted unless otherwise required by law.

B2C Club and RetailDhar are business management solutions intended to assist business operations.

The Company does not guarantee increased sales, profits, customer growth, tax compliance, regulatory compliance, inventory accuracy, or business success.

Results depend on multiple external factors beyond the Company's control.

To the maximum extent permitted by law, B2C Club shall not be liable for indirect, incidental, consequential, or special damages, including loss of profits, business interruption, hardware failures, internet outages, third-party service failures, force majeure events, or losses arising from inaccurate data entered by Members.

The Company's total liability shall not exceed the membership fees paid by the Member during the twelve (12) months immediately preceding the claim.

Members agree to indemnify and hold harmless Nandhar Technologies LLP, its directors, employees, affiliates, and partners from any claims, losses, liabilities, damages, costs, or expenses arising from misuse of the software, illegal business activities, breach of these Terms, or violation of applicable laws.

B2C Club shall not be responsible for delays or failure to perform obligations due to events beyond its reasonable control, including natural disasters, floods, earthquakes, fires, pandemics, cyberattacks, internet failures, power outages, government restrictions, war, civil unrest, labour disputes, or similar events.

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

The parties shall endeavour to resolve disputes amicably through mutual discussions.

If a dispute cannot be resolved, it shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the registered office of Nandhar Technologies LLP, unless otherwise required by applicable law.

These Terms & Conditions, together with the Privacy Policy, Cancellation Policy, Refund Policy, Referral Policy, Growth Guarantee Policy (where applicable), and any other policies published by B2C Club, constitute the entire agreement between the Member and B2C Club regarding membership and use of RetailDhar software.

B2C Club reserves the right to modify these Terms, membership plans, benefits, features, pricing, and policies at any time.

Updated versions shall become effective upon publication on the official website or application.

Members consent to receive service notifications, OTPs, invoices, billing reminders, renewal reminders, security alerts, and important policy updates through approved communication channels.

Promotional communications shall be provided in accordance with applicable laws and communication preferences.

After successful registration, the Company will arrange the demonstration based on area-wise planning, operational priorities, customer priority, the volume of registrations, availability, and other relevant logistical, operational, or scheduling considerations.

Demonstrations are primarily conducted offline/in person. Accordingly, the scheduling and timing of a demonstration may vary depending on the relevant area, volume of registrations, demonstration planning, availability of the Company's representatives, and other applicable factors. No fixed or guaranteed date or timeframe is committed at the time of registration.

Where an offline demonstration is not reasonably feasible or available, or where the Company considers it appropriate based on priority, urgency, the volume of registrations, or operational requirements, an online demonstration may be offered or arranged, subject to availability and prior scheduling.

The customer may receive follow-up updates and will be contacted when the demonstration is ready to be scheduled. The Company will communicate the relevant scheduling details once they are finalized.

The Company reserves the right to determine, modify, postpone, or reschedule the date, time, location, sequence, or mode of the demonstration based on area-wise planning, registration volume, operational priorities, logistical considerations, availability, or other reasonable factors.

Any tentative or estimated scheduling information, if provided, shall be for informational purposes only and shall not constitute a fixed or guaranteed commitment unless expressly confirmed by the Company.

The B2C Club website may provide translation functionality through Google Translate or other third-party translation services to help users access website content in different languages.

Translations are generated automatically and are provided for convenience and general understanding only. B2C Club does not guarantee that translated content will be completely accurate, complete, grammatically correct, or identical in meaning to the original content.

The English version shall be considered the original and controlling version of the website content, including these Terms & Conditions, Privacy Policy, Refund Policy, Cancellation Policy, Referral Policy, Growth Guarantee Policy, and other legal or contractual documents, unless otherwise required by applicable law.

In the event of any difference, inconsistency, omission, or conflict between the English version and a translated version, the English version shall prevail to the maximum extent permitted by applicable law.

B2C Club shall not be responsible for any misunderstanding, interpretation, decision, loss, or consequence arising solely from reliance on an automatically translated version of the website.

Users are encouraged to refer to the original English version, particularly before relying on any legal, financial, payment, membership, refund, cancellation, privacy, or contractual information.

Translation services may be provided by third-party providers and may be subject to their own terms, privacy policies, availability, and technical limitations.

B2C Club does not control the translation process or guarantee uninterrupted availability of such services.

The availability of a particular language does not constitute a representation or guarantee that all website content, features, documents, or services will be available in that language.

Language availability may vary based on technical limitations, third-party service support, or any other operational reason.

By using the website's translation functionality, you acknowledge that the translated content is provided as an accessibility and convenience feature and that the original English content remains the authoritative version, subject to applicable law.

Nandhar Technologies LLP

B2C Club

RetailDhar

Email: support@b2cclub.com

Website: www.b2cclub.com

By registering for, subscribing to, or using B2C Club membership or RetailDhar software, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.